ReguShield AI · Trust Center
Trust, security & governance
ReguShield AI is European Compliance Intelligence Infrastructure for regulated organisations. This Trust Center sets out how we secure data, respect privacy, govern AI and meet our legal and regulatory commitments. Platform status: Available. There is no public uptime SLA; an enterprise SLA applies only where agreed in signed commercial or order-form terms.
Protection
Security
Technical and organisational measures protecting customer data across the platform.
Encryption
AvailableTLS 1.3 in transit, AES-256 at rest.
Tenant isolation
AvailableEvery workspace is fully isolated and scoped to a single customer.
Access control
AvailableSupabase Auth with per-tenant role-based access control.
Immutable audit
AvailableAppend-only audit trails for compliance and acceptance events.
Secrets management
AvailableServer-side secrets only; never shipped to the client bundle.
External penetration test
PlannedNot yet completed. An independent test is planned; no test date is committed.
Full detail: Security Statement → · Identity & Access → · Assurance & ISMS →
Data protection
Privacy
How personal data is processed under the GDPR, including our controller/processor model and sub-processors.
Controller / processor model
AvailableWe act as processor for workspace data on documented customer instructions.
Data subject rights
AvailableAccess, rectification, erasure, portability and objection supported.
Data Processing Agreement
AvailableGDPR Article 28 DPA available to enterprise customers.
Where data is stored and processed
Stated as four separate facts: some request routing and some sub-processor processing take place outside the EU.
- Data storage
- Workspace data, authentication data and uploaded files are stored with Supabase in the EU (Frankfurt, Germany · eu-central-1).
- Application compute
- ReguShield's server-side application functions run on Vercel in the EU (Frankfurt, Germany).
- Edge routing
- Requests first reach Vercel's global edge network, so a request can be received, TLS-terminated and routed at the edge location nearest the user, which can be outside the EU.
- Third-country sub-processors
- Some sub-processors can process data outside the EEA (OpenAI for AI reasoning; Resend for transactional email). Such transfers are made under the European Commission's Standard Contractual Clauses with supplementary measures, and each is listed in the sub-processor register.
Sub-processors
| Sub-processor | Purpose | Location | Transfer posture |
|---|---|---|---|
| Supabase | Managed PostgreSQL database, authentication and file storage | EU — Frankfurt, Germany (eu-central-1) | Stored in the EU |
| Vercel | Application compute and edge delivery | Functions: EU — Frankfurt, Germany · Edge: global network | Edge locations outside the EU can receive and route requests |
| Resend | Transactional email delivery | EU / US | Where processed outside the EEA: EU Standard Contractual Clauses with supplementary measures |
| OpenAI | AI reasoning for compliance decision-support | US (outside the EEA) | EU Standard Contractual Clauses with supplementary measures |
Full detail: Privacy Policy → · Data Processing Agreement →
Regulatory
Compliance
ReguShield's own organisational posture against European frameworks and security standards. This describes the company, not the product's regulatory coverage for customers, and is not a product gating rule.
GDPR
AvailableController/processor model, DPA, data-subject rights.
DORA
PlannedICT risk posture and incident readiness.
AMLA 2027
PlannedSupervisory readiness assessment in product.
AMLR
PlannedUnified CDD and reporting support.
MiCA
PlannedCASP authorisation and Travel Rule support.
EU AI Act
PlannedExplainability, human oversight, FRIA scaffolding.
NIS2
PlannedNetwork & information security alignment.
eIDAS 2
PlannedFuture qualified e-signature integration.
ISO 27001
PlannedNot certified. An ISMS programme is planned; no certification date is committed.
ISO 27701
PlannedNot certified. Privacy information management extension, planned.
SOC 2
PlannedNot certified. Planned; no report or certification date is committed.
Public, source-cited regulatory reference content: Regulatory Horizon →
Responsible AI
AI Governance
ReguShield AI provides compliance decision-support — not legal advice. Our AI governance posture is aligned with the EU AI Act.
Explainability
AvailableDeterministic reasoning with regulatory citations and confidence scoring.
Human oversight
AvailableOutputs are decision-support inputs; a qualified person reviews before action.
Risk classification
PlannedAI features classified and documented under the EU AI Act.
Bias review & FRIA
PlannedPeriodic bias review and Fundamental Rights Impact Assessment scaffolding.
Agreements
Legal
Versioned legal documents governing use of the platform. Each is generated from a controlled template and versioned for re-acceptance.
Terms of Service
v1.0.0Master terms governing access to and use of the ReguShield AI platform.
Legal · Effective 2026-06-28
Privacy Policy
v1.0.0How ReguShield AI collects, processes, retains and protects personal data (GDPR).
Privacy · Effective 2026-06-28
Cookie Policy
v1.0.0Use of cookies and similar technologies across the platform and website.
Privacy · Effective 2026-06-28
Acceptable Use Policy
v1.0.0Permitted and prohibited uses of the platform, fair-use and abuse boundaries.
Legal · Effective 2026-06-28
Data Processing Agreement
v1.0.0GDPR Article 28 controller–processor terms, sub-processors and transfer safeguards.
Privacy · Effective 2026-06-28
Pilot Agreement
v1.0.0Terms specific to time-boxed pilot evaluations of the platform.
Commercial · Effective 2026-06-28
Enterprise Agreement
v1.0.0Master enterprise subscription terms, SLA, support and commercial conditions.
Commercial · Effective 2026-06-28
Security Statement
v1.0.0Technical and organisational security measures protecting customer data.
Security · Effective 2026-06-28
Current posture
Trust Status
Review date: 2026-09-30 (product-truth review of trust, residency and company statements).
Data storage in the EU
AvailableWorkspace data, authentication data and uploaded files are stored with Supabase in Frankfurt, Germany (EU).
Application compute in the EU
AvailableServer-side application functions run on Vercel in Frankfurt, Germany (EU). Requests are routed through Vercel's global edge network.
Encryption in transit & at rest
AvailableTLS 1.3 in transit, AES-256 at rest.
Tenant isolation
AvailableRow-level security scoped per workspace.
Immutable audit trails
AvailableAppend-only compliance + acceptance audit.
Role-based access control
AvailablePer-tenant roles and permissions.
External penetration test
PlannedPlanned; not yet completed. No test date is committed.
Public uptime SLA
Not currently availableNo public uptime SLA. An enterprise SLA applies only where agreed in signed commercial or order-form terms.
A dedicated environment is available only through a scoped enterprise engagement or onboarding. It is not self-service, not provisioned automatically, and not included merely by opening an Infrastructure account.
Disclosure
Security Contact
Report a security concern or vulnerability. We operate coordinated disclosure.
Email security@regushield.ai (or hello@regushield.ai).
Coordinated disclosure — acknowledge within 72 hours.
Evaluating ReguShield AI for your organisation?
Review the procurement & vendor package, or start enterprise registration.
ReguShield AI currently operates in a pre-incorporation phase. ReguShield AI Technology UAB is the planned operating entity in the Republic of Lithuania (EU); it is not yet incorporated. Status labels: Available (in use today) · Planned (not yet in place) · Not currently available.
ReguShield AI provides compliance decision-support intelligence — not legal advice or a regulatory determination.